The day before our GRAND OPENING - Sunday - June 7th
I (Kim) was here at the shop working and setting up displays and there was a knock
on the door.
on the door.
Upon answering the door (I looked like a painted mess) not only to see people that I have never met before, Mike Micale and his girlfriend Dawn.
It was an early Sunday morning and Mike was looking for a gift for his best friend who just brought home a new baby boy.
Apologizing for my painted appearance, I invited Mike and Dawn inside.
Apologizing for my painted appearance, I invited Mike and Dawn inside.
(Now remember we are not open in Sunday's)
Mike and Dawn were tons of FUN - I gave them a tour of the shop and our large work and design rooms, they were so much fun, they ordered a baby boy/new mommy and new daddy gift basket. (we even delivered it for them on a Sunday)
It was then, I took their order and also explained our promotion (The first 50 people to come into our store and make a purchase receives a free gift) I gave them their FREE GIFT, they couldn't believe that they GOT A FREE GIFT. They were so EXCITED and so was I that Mike wanted a picture of him and Dawn with their FREE GIFT.
Thank You, Mike and Dawn, it was my pleasure to meet you, you guys are so much FUN!
It's the little things that mean the most to our customers, taking the time, on a Sunday (when we are not open) to make a gift and deliver it.
That is what we are known for: Exceptional Service with a SMILE.
Thanks again to Mike and Dawn : )
Kim
